Privacy Policy

Privacy Policy ProZports Pty Ltd ('ProZports', 'we', 'us', 'our') is committed to protecting the privacy and security of your personal information. This document outlines how we manage personal information, including its collection, usage, and disclosure, in compliance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).

Our Privacy Commitment:We respect your privacy and are committed to handling your personal information transparently and responsibly.
What Is Personal Information?Personal information is information or an opinion that can be used to reasonably identify an individual. This may include, but is not limited to, names, addresses, email addresses, phone numbers, and financial information.

Collection of Personal Information:

We collect personal information directly from you when you:
Interact with our website, social media platforms, or customer service team.Engage with our services or express interest in our services.Participate in our promotions, competitions, or surveys.We may also collect information from public sources and third parties if you consent to such collection or if the information is publicly available.

Use of Your Personal Information:Your personal information may be used to:
Provide, administer, and improve our services.Communicate with you, including sending marketing and promotional materials. Comply with legal and regulatory obligations.Resolve disputes and enforce our agreements.Disclosure of

 

Personal Information

We may disclose your personal information to:
Service providers and partners who assist us in providing our services.Regulatory authorities and law enforcement bodies as required by law.Prospective buyers or other parties in the event of a business sale, merger, or reorganization.We do not sell or lease personal information to third parties.

Security of Your Personal Information:We take reasonable steps to ensure the security of your personal information from unauthorized access, use, or disclosure. We implement various physical, administrative, and technological safeguards to protect your information.

Access and Correction:You have the right to access the personal information we hold about you and to request corrections if you believe that information is inaccurate, outdated, or incomplete.

Changes to Our Privacy Policy:We may update this policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review our privacy policy periodically to stay informed.

Contacting Us:If you have any questions about our privacy practices or wish to make a complaint, please contact our Privacy Officer at:Email: info@prozports.comAddress: Melbourne, Australia

Terms and Conditions:These terms govern your use of the ProZports website and services. By accessing or using our services, you agree to be bound by these terms.

Company Policies

 

• Refund Policy: Details on how customers can request refunds.

• Cancellation Policy: Terms regarding the cancellation of services and potential penalties.

• Code of Conduct: Expectations from clients and staff in interactions.

• Equal Opportunity Policy: Our commitment to providing an equal opportunity environment free from discrimination.For further details on any of the above policies, please visit our website or contact our support team.

• Handling of Passwords and Usernames Security of Credentials:At ProZports, the security of our digital assets is paramount. We maintain strict control over the handling of usernames, passwords, and other access credentials for our company's social media platforms, websites, and other digital tools. This section outlines our policies and procedures for managing these sensitive credentials securely.

• Collection and Use of Credentials:Credentials necessary for accessing business-related accounts are collected only from authorized personnel and are used strictly for professional purposes. Access to these credentials is limited to individuals who require it to perform their job functions.

• Storage and Protection:All credentials are stored securely in encrypted password managers that allow access only through multi-factor authentication mechanisms. We employ industry-standard encryption methods to ensure that sensitive information is not accessible to unauthorized parties.

• Disclosure of Credentials:We do not disclose passwords or usernames to any third parties unless required by law or necessary for providing services agreed upon with clients. In such cases, only minimal necessary information is shared, and the sharing is conducted securely and with the client's explicit consent.

Employee and Contractor

• Access:Access to credentials by employees and contractors is governed by individual role-based access controls, ensuring that only authorized personnel have access to specific resources. All personnel are trained on the importance of credential security and the proper handling of sensitive information.

• Termination of Access:Upon termination of employment or contract, access to all ProZports systems and platforms is immediately revoked. This is conducted as part of our offboarding process, which includes changing passwords and removing access privileges to safeguard against unauthorized access post-termination.

• Company Policy on Contract Termination:In alignment with our commitment to professionalism and seamless service delivery, our policy requires a minimum of one week's notice for the termination of any contract. This notice period allows both parties to adequately prepare for the transition and ensure that all responsibilities are concluded effectively, thereby protecting the interests of all stakeholders involved.

• Audit and Compliance:Regular audits are conducted to ensure compliance with these policies, and to assess the effectiveness of our security practices. Any issues identified during audits are addressed promptly to fortify our defenses against potential security breaches.

• Incident Response:In the unlikely event of a security breach involving credentials, ProZports has a robust incident response plan designed to mitigate risks, address the breach expeditiously, and notify affected parties as required by law and contractual obligations.

• Commitment to Security:ProZports is committed to maintaining the highest standards of data security and privacy. Our policies are reviewed and updated regularly to adapt to new security challenges and technological advancements.
   

By strictly adhering to these policies, ProZports ensures the integrity and confidentiality of our digital operations, providing our clients and partners with the assurance that their information is handled securely and responsibly.